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SA eChamber — Terms & Conditions

Last updated: 05 Oct 2026

Welcome to SA eChamber
SA E-commerce Chamber NPC, trading as SA eChamber
Reg No: [INSERT CIPC NO]
Email: kagiso.monosi@outlook.com | Phone: +27 72 909 8611 | Johannesburg, South Africa

1. What we are

We are a community and directory for SA e-commerce businesses. We connect members, we don't sell your products for you.

2. Who can join

You must be 18+, run a real business in South Africa, and give us true information. One account per business.

3. Membership

We have 3 options:

    • Community — R0 / year — Get listed, join the community
    • Growth (Verified) — R350 / year — Verified badge, your own shop page, tender alerts
    • Provider — R850 / year — Everything plus you get listed as a service provider

Prices are in Rands. We don't charge VAT right now. You pay with card, instant EFT or EFT.

Your membership renews every year unless you cancel. You can cancel anytime from your dashboard or by emailing us.

Your right to cancel: If you bought online, you have 7 days to cancel for any reason. If we contacted you directly to sell, you have 5 business days. After that, no refund for the time left.

4. The Verified Badge

We check your business registration, ID, and that you really trade. The badge means you passed our checks at that time. It does NOT mean we guarantee your products or how you run your business. We can remove the badge if info is wrong.

5. Directory & Member Shop

You are responsible for your own listings, prices, stock, delivery and returns.

Important: We are the platform, not the seller. When someone buys from you, the deal is between you and them, not us. We are not responsible for that sale.

Prices must be honest and in Rands. No fake or illegal goods.

Mentions of Takealot, Amazon, Makro are just info — we are not linked to them.

6. How to behave

Please don't:

    • Post lies, hate, or stolen content
    • Sell fake or illegal stuff
    • Pretend to be verified when you're not
    • Spam members or scrape our directory
    • Hack or break the site

We can remove content or suspend you if you do.

7. Your content

You own what you post. You give us permission to show it on our site to run SA eChamber.

8. Privacy

We follow POPIA. We only use your info to run the Chamber. You can opt out of marketing anytime.
Contact for privacy: Kagiso Monosi — kagiso.monosi@outlook.com

9. What we are responsible for

We work hard to keep the site running, but we can't promise it will never have errors.

We are not responsible for:

    • Deals between members
    • Loss of profit or data
    • Products you buy from another member

If something goes wrong on our side, the most we will be liable for is what you paid us in the last 12 months. Or R1,000 if you are on the free plan.

10. Our address — for your safety

For security, we don't publish our full street address on the public website.

Our full address is:

    • On every invoice and membership email
    • On our CIPC records
    • Sent to you within 24 hours if you ask us — just email kagiso.monosi@outlook.com

Our general location: Johannesburg, Gauteng, South Africa.

11. ECTA info required by law

For ECTA Section 43, here is what you need to know about us:
We are SA E-commerce Chamber NPC, [INSERT CIPC NO], based in Johannesburg. You can reach us on +27 72 909 8611 and kagiso.monosi@outlook.com. We use secure payment providers (Paystack / Yoco). You can review your order before you pay. You get 7 days to cool off on online purchases. You can keep your invoice as a record.

12. Changes

We may update these Terms. We will email you and post a notice 14 days before.

13. The law

These Terms follow South African law. If we have a dispute, we will first try to talk it out, then mediation in Johannesburg, then courts. You can also go to the CGSO or National Consumer Commission.

14. Contact us

SA eChamber
kagiso.monosi@outlook.com | +27 72 909 8611
Johannesburg, South Africa — Full address available on request and on all invoices.

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